STANDARD TERMS AND CONDITIONS OF SALE
Standard Terms and Conditions of Sale for Kashmir Tools Hub
1. General
1.1. These terms and conditions ("Terms") govern the sale of products by Kashmir Tools Hub ("Seller") to you ("Buyer") through the website www.kashmirtoolshub.com.
1.2. By using and placing an order on the website, you agree to be bound by these Terms.
2. Shipping
2.1. Shipping Methods: We offer express shipping with various options based on destination and order value.
2.2. Shipping Timeframes: Estimated shipping time is 7 to 8 days. While we aim for prompt delivery, delays may occur. We strive to ensure delivery before the expected timeframe.
2.3. Shipping Costs: Shipping costs are calculated based on order value and weight. Many products qualify for free shipping.
2.4. Order Tracking: Order tracking is available using the order ID.
2.5. Shipping Restrictions: Some locations may have shipping restrictions. Please check during checkout for any applicable restrictions.
2.6. Lost or Delayed Shipments: In the event of lost or delayed shipments, our team will make every effort to resolve the issue promptly.
2.7. Delivery Confirmation: After receiving your order, our team will contact you for order confirmation.
3. Warranties
3.1. Products from brands like Ingco, Eastman, and similar brands are covered by a 6-month warranty, subject to terms and conditions.
4. Returns and Exchanges
4.1. Eligibility for Returns: Return requests are accepted within 24 hours of receiving the order. Products valued above Rs. 100 are eligible for return.
4.2. Refund or Exchange Process: Refunds will be issued via the same payment channel used for the original transaction, after completion of the Return to Origin (RTO) process, typically within 7 working days.
4.3. Initiating a Return: To initiate a return, please use our dedicated return form.
4.4. Timeframe for Returns: Return requests must be submitted within 24 hours of receiving the order.
4.5. Exceptions for Returns: Returns will not be accepted after 24 hours of order receipt or for orders below Rs. 100.
5. Intellectual Property
5.1. The content on the website, including but not limited to images, logos, and trademarks, is the intellectual property of Kashmir Tools Hub and may not be used without permission.
The Terms and Conditions govern the sale of products by Kashmir Tools Hub to you through our website.
We offer express shipping with various options based on destination and order value.
Our estimated shipping time is 7 to 8 days, though delays may occur. We strive to ensure delivery before the expected timeframe.
Shipping costs are calculated based on order value and weight. Many products qualify for free shipping.
Yes, you can track your order using the order ID provided.
Some locations may have shipping restrictions. Please check during checkout for any applicable restrictions.
In the event of lost or delayed shipments, our team will make every effort to resolve the issue promptly.
Products from brands like Ingco, Eastman, and similar brands are covered by a 6-month warranty, subject to terms and conditions.
Return requests are accepted within 24 hours of receiving the order. Products valued above Rs. 100 are eligible for return.
Refunds will be issued via the same payment channel used for the original transaction, after completion of the Return to Origin (RTO) process, typically within 7 working days.
To initiate a return, please use our dedicated return form.
Return requests must be submitted within 24 hours of receiving the order.
The content on the website, including but not limited to images, logos, and trademarks, is the intellectual property of Kashmir Tools Hub and may not be used without permission.